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I cannot bookmark a page in existing folders; I can't scroll to all folders under choose.

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  • 5 have this problem
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  • Last reply by cor-el

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New hard drive installed. Firefox 4 installed April 9, When I reach a web site, and I go to Bookmark this page, edit this bookmark, New Folder, Choose, and the first few existing folders are displayed. Choose does not display all folders, for me to scroll down & select, from an existing folder, as I did in the previous version of Firefox, on previous hard drive. All folders are there when I look for a previously bookmarked website.

New hard drive installed. Firefox 4 installed April 9, When I reach a web site, and I go to Bookmark this page, edit this bookmark, New Folder, Choose, and the first few existing folders are displayed. Choose does not display all folders, for me to scroll down & select, from an existing folder, as I did in the previous version of Firefox, on previous hard drive. All folders are there when I look for a previously bookmarked website.

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: