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Why doesn't Firefox 4 recognize the print command (either on the drop-down File menu or via Ctrl+P)?

  • 1 reply
  • 12 have this problem
  • 15 views
  • Last reply by cor-el

Sarahmarie
Sarahmarie
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Unlike FF 3.6, which printed perfectly, FF 4 does not respond to the Print command at all. When I select the Print Page option on the drop down File menu, nothing happens. Likewise, using the Ctrl+P keyboard shortcut produces the same non response.

The only options available to me for printing are to either click on the Convert to PDF icon, or highlight the text I want to print, copy it to the clipboard, paste it into a blank Word Perfect document, and print it as a .txt file, which strips out all formatting and graphics.

Unlike FF 3.6, which printed perfectly, FF 4 does not respond to the Print command at all. When I select the Print Page option on the drop down File menu, nothing happens. Likewise, using the Ctrl+P keyboard shortcut produces the same non response. The only options available to me for printing are to either click on the Convert to PDF icon, or highlight the text I want to print, copy it to the clipboard, paste it into a blank Word Perfect document, and print it as a .txt file, which strips out all formatting and graphics.

All Replies (1)

cor-el
cor-el
  • Moderator
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: