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Upgraded to Firefox 4 from 3.6; entire window is black.

  • 3 replies
  • 12 have this problem
  • 7 views
  • Last reply by vyccid

FoxGlider
FoxGlider
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Since upgrading to Firefox 4, whenever I open it outside of safe mode the entire window appears blank. I can still interact with my home page, but I cannot see anything. It looks like this:

http://img844.imageshack.us/img844/4654/firefox4problem.png

It works fine in safe mode, however when I check all the boxes (disable add-ons, delete bookmarks, etc.) and open Firefox normally, the screen is still black.

I created a new profile but that didn't help either.

My computer is an Asus U30jc. Any suggestions?

Since upgrading to Firefox 4, whenever I open it outside of safe mode the entire window appears blank. I can still interact with my home page, but I cannot see anything. It looks like this: http://img844.imageshack.us/img844/4654/firefox4problem.png It works fine in safe mode, however when I check all the boxes (disable add-ons, delete bookmarks, etc.) and open Firefox normally, the screen is still black. I created a new profile but that didn't help either. My computer is an Asus U30jc. Any suggestions?

All Replies (3)

steru7777
steru7777
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I have the same problem with my Asus N71JV. Perhaps it has something to do with nvidia optimus and it's dual graphics... I don't know. If someone has an idea, I would be thrilled to hear it.

FoxGlider
FoxGlider Question owner
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So I figured my own problem out. Go into Firefox 4 in safe mode and

Options -> Advanced

Then uncheck the box that says "Use hardware acceleration when available."

I think something about that messes with Optimus, because after I did that FF4 is working fine for me.

Hope it works for the other 4 of you.

vyccid
vyccid
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Thanks for posting FoxGlider.

Similar problem on Acer Aspire Timeline X 4820tg but not consistent: - Has occured when switching from low to high graphics cards. Switching back to low fixes view - I can see the border and menu areas of the FF window although pulldowns are black - Going to high, closing and reopening firefox also fixes for me.