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Firefox is not showing options when I right-click

Posted

when I right-click there is only a transparent box with no words at all. I tried clicking randomly and it works. but this is still so troublesome because I don't, of course, memorise the position of each option. the same for toolbar options and address bar. here are the caps.. right-click toolbar options address bar

when I right-click there is only a transparent box with no words at all. I tried clicking randomly and it works. but this is still so troublesome because I don't, of course, memorise the position of each option. the same for toolbar options and address bar. here are the caps.. [http://i711.photobucket.com/albums/ww114/mrchn/right-click.jpg right-click] [http://i711.photobucket.com/albums/ww114/mrchn/toolbaroption.jpg toolbar options] [http://i711.photobucket.com/albums/ww114/mrchn/addressbar.jpg address bar]

Modified by mirichan

Additional System Details

This happened

Every time Firefox opened

This started when...

last week

Installed Plug-ins

Shockwave Flash, Java(TM) Platform SE 6 U20, ClickPotatoLite Firefox Plugin, 2007 Microsoft Office system, Adobe Acrobat, RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit) , RealPlayer Version Plugin, Winamp Application Detector, Java Deployment Toolkit 6.0.200.2, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, QuickTime Plug-in 7.6.9, Mozilla Default Plug-in, Yahoo Application State Plugin, Silverlight Plug-In, Windows Live® Photo Gallery

Application

  • User Agent:

More Information

it's impossible to do this cause I don't know which position 'Troubleshooting Information' is

Svetlana 75 solutions 894 answers

Probably one of your extensions is causing the problem. Please try Troubleshoot Firefox issues using Safe Mode and if the issue is absent there, then see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Probably one of your extensions is causing the problem. Please try [[safe mode]] and if the issue is absent there, then see [[troubleshooting extensions and themes]].
cor-el
  • Top 10 Contributor
  • Moderator
13055 solutions 119587 answers

This can be a problem with a persona (Personas Plus extension).

This can be a problem with a persona (Personas Plus extension).
Svetlana 75 solutions 894 answers

Please let us know whether this works for you.

Please let us know whether this works for you.

Question owner

there's still this problem when I use safe mode..

there's still this problem when I use safe mode..