Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all my bookmarks are gone as well as my bookmarks toolbar. Also my arrow buttons are not working

  • 1 reply
  • 6 have this problem
  • 19 views
  • Last reply by dynamite

more options

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

When I turned firefox on today all of my bookmarks as well as my bookmarks toolbar were gone. I have tried to restore them, but I get an error message saying "unable to process the backup file". Arrow buttons are disabled as well. I have gone through the troubleshooting tasks, and nothing has worked. I even tried restoring my computer to an earlier date, and that did not help either.

All Replies (1)

more options

Check if the solution given in this article helps: Locked or damaged places.sqlite.

Modified by dynamite