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very slow response, stopping for seconds in the middle of typing an email

Posted

I'm having very slow response time with Firefox, so much so that I've switched to IE (gasp!). It'll stop suddenly for several seconds in the middle of typing an email and I have to wait to start typing again. Websites are timing out or just taking a very long time to respond after clicking on something. Yahoo in particular is extremely slow.

Additional System Details

This happened

Every time Firefox opened

This started when...

2 weeks ago

Application

  • User Agent:

More Information

Application Basics
Name
Firefox
Version
3.6.13
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS
2.0
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Norton Toolbar
4.6
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://login.yahoo.com/config/login_verify2?&.src=ym|http://www.microsoft.com/windows/ie/searchguide/en-en/default.mspx…
browser.startup.homepage_override.mstone
rv:1.9.2.13
extensions.lastAppVersion
3.6.13
network.cookie.prefsMigrated
true
places.last_vacuum
1294161852
print.print_printer
HP Officejet 6000 E609n Series
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
0
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
1.00
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_HP_Officejet_6000_E609n_Series.print_bgcolor
false
print.printer_HP_Officejet_6000_E609n_Series.print_bgimages
false
print.printer_HP_Officejet_6000_E609n_Series.print_command
print.printer_HP_Officejet_6000_E609n_Series.print_downloadfonts
false
print.printer_HP_Officejet_6000_E609n_Series.print_edge_bottom
0
print.printer_HP_Officejet_6000_E609n_Series.print_edge_left
0
print.printer_HP_Officejet_6000_E609n_Series.print_edge_right
0
print.printer_HP_Officejet_6000_E609n_Series.print_edge_top
0
print.printer_HP_Officejet_6000_E609n_Series.print_evenpages
true
print.printer_HP_Officejet_6000_E609n_Series.print_footercenter
print.printer_HP_Officejet_6000_E609n_Series.print_footerleft
&PT
print.printer_HP_Officejet_6000_E609n_Series.print_footerright
&D
print.printer_HP_Officejet_6000_E609n_Series.print_headercenter
print.printer_HP_Officejet_6000_E609n_Series.print_headerleft
&T
print.printer_HP_Officejet_6000_E609n_Series.print_headerright
&U
print.printer_HP_Officejet_6000_E609n_Series.print_in_color
true
print.printer_HP_Officejet_6000_E609n_Series.print_margin_bottom
0.5
print.printer_HP_Officejet_6000_E609n_Series.print_margin_left
0.5
print.printer_HP_Officejet_6000_E609n_Series.print_margin_right
0.5
print.printer_HP_Officejet_6000_E609n_Series.print_margin_top
0.5
print.printer_HP_Officejet_6000_E609n_Series.print_oddpages
true
print.printer_HP_Officejet_6000_E609n_Series.print_orientation
0
print.printer_HP_Officejet_6000_E609n_Series.print_pagedelay
500
print.printer_HP_Officejet_6000_E609n_Series.print_paper_data
1
print.printer_HP_Officejet_6000_E609n_Series.print_paper_height
11.00
print.printer_HP_Officejet_6000_E609n_Series.print_paper_size_type
0
print.printer_HP_Officejet_6000_E609n_Series.print_paper_size_unit
0
print.printer_HP_Officejet_6000_E609n_Series.print_paper_width
8.50
print.printer_HP_Officejet_6000_E609n_Series.print_reversed
false
print.printer_HP_Officejet_6000_E609n_Series.print_scaling
1.00
print.printer_HP_Officejet_6000_E609n_Series.print_shrink_to_fit
true
print.printer_HP_Officejet_6000_E609n_Series.print_to_file
false
print.printer_HP_Officejet_6000_E609n_Series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_6000_E609n_Series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_6000_E609n_Series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_6000_E609n_Series.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cache
false
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.history
false
privacy.clearOnShutdown.passwords
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
true
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
10779 solutions 97010 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
eusoubitcoin 0 solutions 1 answers

Helpful Reply

For me, I think the "Skype Click to Call 5.11.0.9874" addon was causing the slow response. Once I disabled this addon Firefox was responding normally.