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Images too large to fit on screen, close button unavailable

  • 2 replies
  • 13 have this problem
  • 5 views
  • Last reply by cor-el

leblawrence
leblawrence
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when I go to a website that has a product and click on view larger image, the image is so big that the close or go back button is off the screen. I can't move the image or scroll, as these seem to be disabled. There is no way to go back to the product description.

Is there a way to close the window or resize the picture in Firefox so that I can continue browsing?

when I go to a website that has a product and click on view larger image, the image is so big that the close or go back button is off the screen. I can't move the image or scroll, as these seem to be disabled. There is no way to go back to the product description. Is there a way to close the window or resize the picture in Firefox so that I can continue browsing?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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1. It looks like you're using a 2 year old version of Firefox that isn't supported any longer, you need to update it. http://www.mozilla.com/en-US/firefox/

2. {Alt & F4} should close that window,
or
If you right-click that window on the Windows Task Bar (at the bottom of the screen), you could use the Close item.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be a problem with the file localstore.rdf in the Profile Folder.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the Profile Folder to test if the file is corrupted.
See http://kb.mozillazine.org/Corrupt_localstore.rdf
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)

Note:
Deleting the file localstore.rdf will reset the customizations of the toolbars to the defaults.
You can rename "localstore.rdf" to "localstore.rdf.sav" to test if that solves it.
Then you can restore the customization by copying "localstore.rdf.sav" to "localstore.rdf" if it didn't work.