Why can't I stay signed into chat? I get the message: You have been disconnected from chat because you have signed into Yahoo! Messenger from another computer or device.
I get disconnected when I try to read my mail. I didn't sign on from another computer or device. I need to keep chat open and I don't know how to do it.
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Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension, you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)