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I cannot access facebook with any browser. Please help!

Posted

I have done system restore, I have tried looking at java settings and cookie setting but am willing to try again. I have uninstalled and reinstalled both google chrome, firefox and even tried facebook on internet explorer and I cannot access facebook. As far as I am aware I have not installed anything major and the day before last I was accessing facebook totally fine. I cannot even laod the home page to log in. It simply refuses to load no matter how long I leave it. Can anybody help at all???

I have done system restore, I have tried looking at java settings and cookie setting but am willing to try again. I have uninstalled and reinstalled both google chrome, firefox and even tried facebook on internet explorer and I cannot access facebook. As far as I am aware I have not installed anything major and the day before last I was accessing facebook totally fine. I cannot even laod the home page to log in. It simply refuses to load no matter how long I leave it. Can anybody help at all???

Additional System Details

Sites Affected

http://facebook.com

Installed Plug-ins

  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.50917.0
  • Office Live Update v1.5
  • NPWLPG
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

More Information

see above

Helpful Reply

please help!!!!!

please help!!!!!
asyikin 0 solutions 2 answers

Hi guys, i just tried to share. i'm also facing this problem, this causes by some virus/spyware/malware.

i got this from other forum; try this method.

Start>Run.. type this -->cmd [Enter] then type ipconfig /flushdns [Enter] try to access your facebook by IE/Firefox Remarks : not success for my problem

2nd method Start>Run.. type this-->cmd[Enter] then type netsh int ipv4 reset reset.log [Enter]

then if your network use IpV6 netsh int ipv6 reset reset.log [Enter]

then netsh winsock reset catalog[Enter]

after that, restart your PC

It work to my IE but not to my Firefox or Chrome i'm still working to it because i don't like use IE or chrome. but at least i can access Facebook via IE

besides, try to check your proxy setting, for IE/Chrome Control Panel>Network & Internet>Internet Option>Connection>Lan Setting>disable Proxy server for my case, the spyware open port using my localhost setting.

hope this could help.

Hi guys, i just tried to share. i'm also facing this problem, this causes by some virus/spyware/malware. i got this from other forum; try this method. Start>Run.. type this -->cmd [Enter] then type ipconfig /flushdns [Enter] try to access your facebook by IE/Firefox Remarks : not success for my problem 2nd method Start>Run.. type this-->cmd[Enter] then type netsh int ipv4 reset reset.log [Enter] then if your network use IpV6 netsh int ipv6 reset reset.log [Enter] then netsh winsock reset catalog[Enter] after that, restart your PC It work to my IE but not to my Firefox or Chrome i'm still working to it because i don't like use IE or chrome. but at least i can access Facebook via IE besides, try to check your proxy setting, for IE/Chrome Control Panel>Network & Internet>Internet Option>Connection>Lan Setting>disable Proxy server for my case, the spyware open port using my localhost setting. hope this could help.
asyikin 0 solutions 2 answers

Helpful Reply

Guys, try follow this solution from microsoft,reset the host, my problem solve

http://support.microsoft.com/kb/972034

i can access facebook from any browser now.

Guys, try follow this solution from microsoft,reset the host, my problem solve http://support.microsoft.com/kb/972034 i can access facebook from any browser now.
eXoSaX 0 solutions 1 answers

After cleaning and checking everything that could cause the problem (I almost did a complete reinstallation), I forgot to check the hosts file. Your solution with the Microsoft hosts fix worked. It turned out that a virus or spyware has changed the hosts file. Thanks a lot! :)

After cleaning and checking everything that could cause the problem (I almost did a complete reinstallation), I forgot to check the hosts file. Your solution with the Microsoft hosts fix worked. It turned out that a virus or spyware has changed the hosts file. Thanks a lot! :)