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I have an unresponsive script error in one of my two Facebook accounts.

Posted

I have two Facebook accounts. My main one is usually opened in FireFox and the secondary one in IE8. I have had IE hanging so access the secondary account in FF. I had a series of error messages although I am able to access the account by stopping the script. The error messages were all in this format:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://www.facebook.com/help/?ref=drop:4

All have :4 at the end. I have no idea what script is running as the remainder of the script line is just the Facebook URL. Although it appears that I am running GreaseMonkey it is actually disabled.

Additional System Details

This happened

Every time Firefox opened

This started when...

Yesterday - 3rd November 2010

Installed Plug-ins

  • 6.0.12.688
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
  • Shockwave Flash 10.1 r85
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.50917.0
  • Bing Bar
  • Office Live Update v1.5
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

More Information

Application Basics
Name
Firefox
Version
3.6.12
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Greasemonkey
0.8.20100408.6
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Feed Filter
2.0.1
false
facebookfilter@chocolatesoftware.com
Bing Bar
5.0
false
msntoolbar@msn.com
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console
6.0.21
true
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Gamers Unite! Snag Bar
1.300.306
true
{afe43e80-0abc-4df2-81a0-3fe44b74abe8}
Zynga Toolbar
2.7.1.3
true
{7b13ec3e-999a-4b70-b9cb-2617b8323822}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
AVG Security Toolbar
6.010.006.004
true
avg@igeared
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
20
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.facebook.com/
browser.startup.homepage_override.mstone
rv:1.9.2.12
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.12
network.cookie.prefsMigrated
true
places.last_vacuum
1285266294
print.print_printer
EPSON Stylus DX4200 Series
print.printer_EPSON_Stylus_DX4200_Series.print_bgcolor
false
print.printer_EPSON_Stylus_DX4200_Series.print_bgimages
false
print.printer_EPSON_Stylus_DX4200_Series.print_command
print.printer_EPSON_Stylus_DX4200_Series.print_downloadfonts
false
print.printer_EPSON_Stylus_DX4200_Series.print_edge_bottom
0
print.printer_EPSON_Stylus_DX4200_Series.print_edge_left
0
print.printer_EPSON_Stylus_DX4200_Series.print_edge_right
0
print.printer_EPSON_Stylus_DX4200_Series.print_edge_top
0
print.printer_EPSON_Stylus_DX4200_Series.print_evenpages
true
print.printer_EPSON_Stylus_DX4200_Series.print_footercenter
print.printer_EPSON_Stylus_DX4200_Series.print_footerleft
&PT
print.printer_EPSON_Stylus_DX4200_Series.print_footerright
&D
print.printer_EPSON_Stylus_DX4200_Series.print_headercenter
print.printer_EPSON_Stylus_DX4200_Series.print_headerleft
&T
print.printer_EPSON_Stylus_DX4200_Series.print_headerright
&U
print.printer_EPSON_Stylus_DX4200_Series.print_in_color
true
print.printer_EPSON_Stylus_DX4200_Series.print_margin_bottom
0.5
print.printer_EPSON_Stylus_DX4200_Series.print_margin_left
0.5
print.printer_EPSON_Stylus_DX4200_Series.print_margin_right
0.5
print.printer_EPSON_Stylus_DX4200_Series.print_margin_top
0.5
print.printer_EPSON_Stylus_DX4200_Series.print_oddpages
true
print.printer_EPSON_Stylus_DX4200_Series.print_orientation
0
print.printer_EPSON_Stylus_DX4200_Series.print_pagedelay
500
print.printer_EPSON_Stylus_DX4200_Series.print_paper_data
9
print.printer_EPSON_Stylus_DX4200_Series.print_paper_height
11.00
print.printer_EPSON_Stylus_DX4200_Series.print_paper_size_type
0
print.printer_EPSON_Stylus_DX4200_Series.print_paper_size_unit
1
print.printer_EPSON_Stylus_DX4200_Series.print_paper_width
8.50
print.printer_EPSON_Stylus_DX4200_Series.print_reversed
false
print.printer_EPSON_Stylus_DX4200_Series.print_scaling
1.00
print.printer_EPSON_Stylus_DX4200_Series.print_shrink_to_fit
true
print.printer_EPSON_Stylus_DX4200_Series.print_to_file
false
print.printer_EPSON_Stylus_DX4200_Series.print_unwriteable_margin_bottom
0
print.printer_EPSON_Stylus_DX4200_Series.print_unwriteable_margin_left
0
print.printer_EPSON_Stylus_DX4200_Series.print_unwriteable_margin_right
0
print.printer_EPSON_Stylus_DX4200_Series.print_unwriteable_margin_top
0
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

DeanThorpe 0 solutions 2 answers

I have a similar issue. I believe it started around 1st Nove 2010 It occurs Only on facebook, if I am using Firefox i get the messages such as

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://www.facebook.com/:7

or if I am on a group page then Script: http://www.facebook.com/group.php?gid=xxxxxxxxxxxx:7 [group id edited out]


the ":7" comes up at the end of mostly any of them I get, but is not actually in the url.

Pretty much always the :7 "STOP SCRIPT" gets rid of the pop up but only until the next time [moments, minutes, sometimes a little longer] "Continue" does not work and sometimes the pop up warning will come up a little bigger than usual and without the stop or continue buttons... this crashes the browser entirely and I have to ctrl alt delete and close firefox.

On the same facebook account, if I use Google chrome it simply will not work at all and as soon as I log in I am met with an unresponsive page message.

It only affects one facebook account I have access to, the others all work as they should from the same computer and browsers.

Sometimes, I get this

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://static.ak.fbcdn.net/rsrc.php/zl/r/4en044H3F72.js:14


It is the only occasion where the :7 is replaced with :14 and where the pop up notification does not reflect the url of the page I am on at the time.

I am at a total loss, does anyone have any ideas at all?

Modified by DeanThorpe

DeanThorpe 0 solutions 2 answers

Script: http://www.facebook.com/aaronminianthony:47

Just got a ":47" Got the usual message with the above script referred to whilst visiting a friends profile, I also reviewed some notes I made when the issue started and realised that I had gotten the ":4" initially also.

So any ideas any clever ppl about?

cor-el
  • Top 10 Contributor
  • Moderator
10757 solutions 96831 answers
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems