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Yahoo Mail automatically reloads in IE after magnifying very large in Firefox. Will not open correctly in Firefox at all.

  • 3 replies
  • 26 have this problem
  • 1 view
  • Last reply by cor-el

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Hello, I have had this issue for a long time now and just dealt with it by always reading my mail in IE, which I dislike very much. It's very strange...When I click on my Yahoo Mail shortcut (or access it any other way), the page shows up for several seconds very distorted and totally magnified before it reloads in IE, at which point this is in my browser window: chrome://ieview/content/reloaded.html. I set the page to automatically load in IE because I cannot read the distorted page what-so-ever in Firefox. At one point, it worked for a couple days and I thought it somehow fixed by itself. However, it went right back to messing up. The thing that initially triggered this was that my cat was stepping all over my keyboard one day and somehow she hit a combination of keys to cause this issue. Any help would be much appreciated!

Hello, I have had this issue for a long time now and just dealt with it by always reading my mail in IE, which I dislike very much. It's very strange...When I click on my Yahoo Mail shortcut (or access it any other way), the page shows up for several seconds very distorted and totally magnified before it reloads in IE, at which point this is in my browser window: chrome://ieview/content/reloaded.html. I set the page to automatically load in IE because I cannot read the distorted page what-so-ever in Firefox. At one point, it worked for a couple days and I thought it somehow fixed by itself. However, it went right back to messing up. The thing that initially triggered this was that my cat was stepping all over my keyboard one day and somehow she hit a combination of keys to cause this issue. Any help would be much appreciated!

Chosen solution

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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Chosen Solution

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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Thank you so much! It was such an easy fix that I had no idea how to do without your much appreciated help! So much better now!

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You're welcome