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When I Open AOL Mail in Firefox, all I get is Bing Searchbar.

Posted

I downloaded the Firefox browser. I open a new tab and go to AOL. When I try to open any of my AOL mail, the body of the e-mail just contains the Bing Searchbar, not the actual body of the e-mail. I uninstalled and reinstalled Firefox but problem still exists.

I downloaded the Firefox browser. I open a new tab and go to AOL. When I try to open any of my AOL mail, the body of the e-mail just contains the Bing Searchbar, not the actual body of the e-mail. I uninstalled and reinstalled Firefox but problem still exists.

Chosen solution

This happened to us, we went to Tools, then Add-Ons, scrolled down and found a Bing tool bar add on, deleted it and that fixed the problem.

Read this answer in context 6

Additional System Details

This happened

Every time Firefox opened

This started when...

From the beginning of using Firefox

Installed Plug-ins

  • npdnu
  • npdnupdater2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • NPWLPG
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 SearchToolbar/1.2 Facicons

More Information

momto2girls 1 solutions 2 answers

Chosen Solution

This happened to us, we went to Tools, then Add-Ons, scrolled down and found a Bing tool bar add on, deleted it and that fixed the problem.

This happened to us, we went to Tools, then Add-Ons, scrolled down and found a Bing tool bar add on, deleted it and that fixed the problem.

Question owner

OMG thanks so much for that solution! It worked! Thanks again! Still don't understand why it was happening, I mean, this was my AOL mail. Every time I tried to open an e-mail, the body of the mail would show up for a millisecond and immediately turn into the Bing Searchbox. Very frustrating. But your solution worked!

OMG thanks so much for that solution! It worked! Thanks again! Still don't understand why it was happening, I mean, this was my AOL mail. Every time I tried to open an e-mail, the body of the mail would show up for a millisecond and immediately turn into the Bing Searchbox. Very frustrating. But your solution worked!
gryffonted 0 solutions 2 answers

i have officially removed the bing search bar, but it still shows. i even went into remove programs and nothing is there...

i have officially removed the bing search bar, but it still shows. i even went into remove programs and nothing is there...
gryffonted 0 solutions 2 answers

problem. it says i m not logged in...

problem. it says i m not logged in...
lwaynehoward 0 solutions 1 answers

Problem is: my add-on's does not show a BING anything...but the BING search comes up every time I try to open an email item (AOL Mail)...hence I will not be able to use Firefox at all until a solution is found...Google Chrome, here I come!

Problem is: my add-on's does not show a BING anything...but the BING search comes up every time I try to open an email item (AOL Mail)...hence I will not be able to use Firefox at all until a solution is found...Google Chrome, here I come!

Question owner

The Bing Searchbar came back in my AOL mail. All attempts to get around this problem have failed. I've tried everything recommended here. I have given up and uninstalled Firefox and have been successfully using Google Chrome the past several months with no problems at all.

The Bing Searchbar came back in my AOL mail. All attempts to get around this problem have failed. I've tried everything recommended here. I have given up and uninstalled Firefox and have been successfully using Google Chrome the past several months with no problems at all.
fossil 0 solutions 1 answers

Thank you so much for that info! It worked! I was so frustrated. I guess Bing and AOL are at odds with each other and maybe that's why the spamming (or whatever you call it) stuff was happening?

Thank you so much for that info! It worked! I was so frustrated. I guess Bing and AOL are at odds with each other and maybe that's why the spamming (or whatever you call it) stuff was happening?
hrf042 0 solutions 2 answers

I have this problem too BUT there is NO Bing ADD ON. This also shows when I open a new Yahoo email and when I open a new tab for firefox.

I have this problem too BUT there is NO Bing ADD ON. This also shows when I open a new Yahoo email and when I open a new tab for firefox.
cor-el
  • Top 10 Contributor
  • Moderator
17529 solutions 158478 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). * Don't make any changes on the Safe mode start window. See: * [[Troubleshooting extensions and themes]]