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When I Open AOL Mail in Firefox, all I get is Bing Searchbar.

  • 9 replies
  • 258 have this problem
  • 434 views
  • Last reply by cor-el

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I downloaded the Firefox browser. I open a new tab and go to AOL. When I try to open any of my AOL mail, the body of the e-mail just contains the Bing Searchbar, not the actual body of the e-mail. I uninstalled and reinstalled Firefox but problem still exists.

Chosen solution

This happened to us, we went to Tools, then Add-Ons, scrolled down and found a Bing tool bar add on, deleted it and that fixed the problem.

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Chosen Solution

This happened to us, we went to Tools, then Add-Ons, scrolled down and found a Bing tool bar add on, deleted it and that fixed the problem.

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OMG thanks so much for that solution! It worked! Thanks again! Still don't understand why it was happening, I mean, this was my AOL mail. Every time I tried to open an e-mail, the body of the mail would show up for a millisecond and immediately turn into the Bing Searchbox. Very frustrating. But your solution worked!

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i have officially removed the bing search bar, but it still shows. i even went into remove programs and nothing is there...

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problem. it says i m not logged in...

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Problem is: my add-on's does not show a BING anything...but the BING search comes up every time I try to open an email item (AOL Mail)...hence I will not be able to use Firefox at all until a solution is found...Google Chrome, here I come!

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The Bing Searchbar came back in my AOL mail. All attempts to get around this problem have failed. I've tried everything recommended here. I have given up and uninstalled Firefox and have been successfully using Google Chrome the past several months with no problems at all.

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Thank you so much for that info! It worked! I was so frustrated. I guess Bing and AOL are at odds with each other and maybe that's why the spamming (or whatever you call it) stuff was happening?

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I have this problem too BUT there is NO Bing ADD ON. This also shows when I open a new Yahoo email and when I open a new tab for firefox.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: