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With Firefox 3.6.10 I cannot run The Weather Channel's interactive or full-featured maps. Anyone know why?


I have no problem loading The Weather Channel's web site but when I click the map for my locale to enable the interactive map, or map in motion, or full-featured map, I get a blank screen -- although the time-log loop for the interactive or map in motion displays.

Modified by cymbalxx

Additional System Details

Sites Affected


Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Default Plug-in
  • Shockwave Flash 10.1 r82
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50826.0
  • Office Live Update v1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20100914 Firefox/3.6.10

More Information

ar329 0 solutions 2 answers

Still doesn't work 3.6.13. It seems that the map is stuck at being centered somewhere in the Arctic -- so the map is always blue. Zoom all the way out (to world view) to see what I mean.

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.


alfei 0 solutions 1 answers

Helpful Reply

I'm running 3.6.6 with the Flashblock add-on and this worked for me:

Tools ... Add-ons ... Extensions ... Flashblock ... Options ... Whitelist

Type in "weather.com" and click Add.

I tried this on a hunch since adding "maps.google.com" fixed a similar problem I had with Street View .

ar329 0 solutions 2 answers

Helpful Reply

Thanks to those who provided help, but the tips didn't work for me.

I just applied the latest Flash update, however, and now the weather.com map-in-motion finally works for me, again.

mmbetz 0 solutions 1 answers

I've been having a variety of odd problems with FireFox. Getting the latest Flash update fixed the weather.com map problem. I'm hoping it will fix the other stuff that's not been working.