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Why are addresses dropping off my Comcast webmail address book? I am not using Outlook - Comcast webmail. Comcast said it could be a Mozilla problem. I got a new computer early July & switched from Explore to Mozilla at same time.

Posted

Early July I got a new computer & switched from using Internet Explorer to Mozilla Firefox. I just noticed that some names in my Comcast webmail address box have been disappearing. I contact Comcast this morning & they couldn't give me an answer except to say change web browers. I didn't have the problem when I used Internet Explorer.

This happened

A few times a week

== I noticed it some time week of 7/19.

Early July I got a new computer & switched from using Internet Explorer to Mozilla Firefox. I just noticed that some names in my Comcast webmail address box have been disappearing. I contact Comcast this morning & they couldn't give me an answer except to say change web browers. I didn't have the problem when I used Internet Explorer. == This happened == A few times a week == I noticed it some time week of 7/19.

Chosen solution

That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.

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Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • NPWLPG
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

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Chosen Solution

That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.

That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.