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When trying to watch videos on YouTube and other sites the video screen is completely green.

Posted

When trying to watch videos on various websites including YouTube, the video screen is completely green. I can hear the audio, but no visual. This does not happen with every video, but it is fairly common for me. When I try to watch the same videos with Internet Explorer they work fine. Anyone have any ideas? Thanks in advance!

This happened

Every time Firefox opened

== Last week

Chosen solution

Try to disable the hardware acceleration in the Flash Player.

Flash "Display settings" window: http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Read this answer in context 21

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • getplusplusadobe16263
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Reader Library Helper Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Application Basics
Name
Firefox
Version
3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
BitDefender Antiphishing Toolbar
2.0
false
FFToolbar@bitdefender.com
Modified Preferences
Name
Value
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.6
extensions.lastAppVersion
3.6.6
network.cookie.prefsMigrated
true
privacy.sanitize.migrateFx3Prefs
true

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97054 answers

Chosen Solution

Try to disable the hardware acceleration in the Flash Player.

Flash "Display settings" window: http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

CaptainJeff 0 solutions 2 answers

I had a different problem, I was getting video driver errors constantly when watching videos, but only on YouTube. I changed this setting and it fixed it. But I had to go to another site that had flash videos to do it, when I tried it on YouTube (1) my driver kept crashing and (2) 'Settings' on the right-click menu was GRAYED OUT and couldn't be clicked.

This problem was really getting annoying and all the other things I tried didn't work. I also posted my problem here a couple of days ago but now I can't find it, and have no idea what happened to it. It's really hard to find what you need here.

maxplouf 0 solutions 1 answers

Helpful Reply

Hi,

I am having a pb similar to Capain Jeff but with internet explorer. On a website to watch news with video streaming, after the ads are displayed the flash player bugs and the browser stopps and the screen goes grey if i keep clicking.

I had he same green screen on youtube but fixed it thanks to the 1st post from cor-el.

thanks