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firefox kepps crashing unexpectly

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  • Last reply by M B

AnonymousUser
AnonymousUser

HI i run windows 7 64 bit.When i start Firefox it crashes it also unexpectedly when i am surfing the web.Will firefox 4 have build in 64bit support.thank you

HI i run windows 7 64 bit.When i start Firefox it crashes it also unexpectedly when i am surfing the web.Will firefox 4 have build in 64bit support.thank you

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M B
M B
  • Moderator

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

OR

If you cannot access Firefox you can get crash reports from within your computer. First go to Start--and type in the run box %APPDATA% Second, click on Roaming after typing in %APPDATA% Third, Go to Mozilla>Firefox>Crash Reports>Submitted Lastly, copy the .txt file names from the Submitted folder in the forum reply