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Google Docs - why sudddenly can't use multiple accounts simultaeously

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I have more than one google apps account (for different organizations). Until 3.6 I could access these accounts simultaneously using Firefox (this did not work with Safari and some other browsers - BTW). With the update to 3.6.x I find that I can log into each account, including docs, but when I try to open a specific document it will not necessarily use the correct account name. Thus, I get an error message that "We're sorry, does not have permission to access this ." This is new and now broken. Can we get a fix please? I've been very pleased that Firefox seemed to do this right up 'till now.

URL of affected sites

https://docs.google.com/a/

I have more than one google apps account (for different organizations). Until 3.6 I could access these accounts simultaneously using Firefox (this did not work with Safari and some other browsers - BTW). With the update to 3.6.x I find that I can log into each account, including docs, but when I try to open a specific document it will not necessarily use the correct account name. Thus, I get an error message that "We're sorry, does not have permission to access this ." This is new and now broken. Can we get a fix please? I've been very pleased that Firefox seemed to do this right up 'till now. == URL of affected sites == https://docs.google.com/a/