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Unable to send email on yahoo when i'm using firefox browser

Posted

I'm not able to send email when i'm logged into yahoo on firefox browser. When i click send, nothing happens. If i use IE, it sends. Please advise. Thanks

URL of affected sites

http://mail.yahoo.com

Chosen solution

Just a hunch. Try disabling the ZoneAlarm Toolbar extension and see if you can send an email thru Yahoo.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -npmnqmp 989898989877
  • npsnapfish
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • getplusplusadobe16258
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.20
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
ZoneAlarm Toolbar
1.5.149.0
true
Move Media Player
7
true
moveplayer@movenetworks.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1276484777
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

the-edmeister
  • Top 10 Contributor
  • Moderator
3196 solutions 24401 answers

Chosen Solution

Just a hunch. Try disabling the ZoneAlarm Toolbar extension and see if you can send an email thru Yahoo.

martinbrodeur 0 solutions 1 answers

Problem happens only on yahoo mail (I'm on PC). It's not only when clicking for sending mail on yahoo's website as Anonymous says. It's all buttons that are in yahoo mail. But bizarrely, you can right click on buttons and open in new tab and it will load. I don't use ZA. I installed recently Trusteer, but it's inactive now... I should try to uninstall it maybe. All other websites are functional and ok.

bauergirl 0 solutions 1 answers

I have a Mac and also cannot send or forward emails in yahoo mail. Error message states "Message could not be sent due to connection problem." Also having problems with online purchases, when attempting to submit an order I get variety of error messages of why my order can't process.

ironrodder 0 solutions 2 answers

I get a "error 999" when trying to connect with yahoo mail. I've run every cleaner I have and still have now found a solution...Don't have zone alarm. Have installed nothing new since the last time I logged on

annarue 0 solutions 1 answers

I don't have ZoneAlarm or the tool bar. My antivirus is McAffee through my internet provider. Called Yahoo and my tech support...nothing is working. I don't like to use IE...too slow. Any other ideas?

u078356 0 solutions 1 answers

I also have this problem. Started after I removed duplicate Java applications from my PC. I am currently running Java 6, Update 26 (build 1.6.0_26-b03).

I have uninstalled and reinstalled Firefox 4.0.1.

Yahoo! email had worked until I did the Java cleanup. Works without any problem in Internet Explorer, but I prefer Firefox (if it works...).

wom1bat 0 solutions 1 answers

My yahoo email works fine on my desktop but send and forward are missing when using my laptop. Browser = Firefox 5 email account yahoo.com