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zzxc: When click search in google web, firefox error and disappear

  • 2 replies
  • 23 have this problem
  • 777 views
  • Last reply by zzxc

AnonymousUser
AnonymousUser
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When click search in google web or yahoo web, firefox error and disappear

Operating system

window xp sp2

Chosen solution

I've tried to start in "Safe Mode". A problem still occur. The below is Crash Report

ID: 365947b6-2839-4689-be38-1a3c32100604 Signature: @0x0 | @0x10b42bc5 | BaseThreadStart

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All Replies (2)

zzxc
zzxc
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Did it crash again while in Diagnose Firefox issues using Troubleshoot Mode? If you haven't started in safe mode yet, try that first.

I also need some additional crash reports after you've tried safe mode. To look up your crash reports, I need the list of crash ID's from Mozilla Crash Reporter. Follow these steps to get the reports, and reply back here.

AnonymousUser
AnonymousUser Question owner
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Chosen Solution

I've tried to start in "Safe Mode". A problem still occur. The below is Crash Report

ID: 365947b6-2839-4689-be38-1a3c32100604 Signature: @0x0 | @0x10b42bc5 | BaseThreadStart