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Why do some websites (e.g. booking flights on British Airways) not work when using FF on a Mac?

Posted

I cannot complete a booking on this website. It works using Safari on a Mac or FF on a Windows computer, but using FF on a Mac does not work.

URL of affected sites

http://www.ba.com

I cannot complete a booking on this website. It works using Safari on a Mac or FF on a Windows computer, but using FF on a Mac does not work. == URL of affected sites == http://www.ba.com

Additional System Details

Installed Plug-ins

  • -Displays PDF documents in the browser.
  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • iPhoto6
  • 3.0.50106.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.0 r45

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Morbus 135 solutions 2340 answers

Hello Marc.

See this article:

http://support.mozilla.com/en-US/kb/Websites+look+wrong

Hopefully it will help.

Hello Marc. See this article: http://support.mozilla.com/en-US/kb/Websites+look+wrong Hopefully it will help.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158023 answers
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]