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Why do some websites (e.g. booking flights on British Airways) not work when using FF on a Mac?

Morbus replied
AnonymousUser

I cannot complete a booking on this website. It works using Safari on a Mac or FF on a Windows computer, but using FF on a Mac does not work.

URL of affected sites

http://www.ba.com

I cannot complete a booking on this website. It works using Safari on a Mac or FF on a Windows computer, but using FF on a Mac does not work. == URL of affected sites == http://www.ba.com

All Replies (2)

Hello Marc.

See this article:

http://support.mozilla.com/en-US/kb/Websites+look+wrong

Hopefully it will help.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems