X
Tap here to go to the mobile version of the site.

Support Forum

Phone numbers contained in emails, and on web links show up for several seconds then dissapear. I'm using Yahoo e-mail, however, if I use IE 8, the problem does not occur. Help!!!

Posted

Phone numbers contained in emails, and on web links show up for several seconds then disappear. I'm using Yahoo e-mail, however, if I use IE 8, with Yahoo e-mail the problem does not occur. Help!!!

This happened

Every time Firefox opened

== Whenever I use Firefox

Phone numbers contained in emails, and on web links show up for several seconds then disappear. I'm using Yahoo e-mail, however, if I use IE 8, with Yahoo e-mail the problem does not occur. Help!!! == This happened == Every time Firefox opened == Whenever I use Firefox

Chosen solution

Tools > Addons >> Extensions

Do you have the Skype extension for Firefox? If so, disable it. Known to cause that problem for many users.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • np-mswmp
  • DivX® Web Player
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • BitTorrent Plugin 1
  • npdnu
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 10.0 r22
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Delivery Network Acceleration by BitTorrent™
  • DivX® Content Upload Plugin
  • 4.0.50401.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • NPVeohTVPlugin
  • Veoh Web Video Player Browser Plugin
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe Acrobat Plug-In Version 7.00 for Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

More Information

the-edmeister
  • Moderator
5391 solutions 40026 answers

Chosen Solution

Tools > Addons >> Extensions

Do you have the Skype extension for Firefox? If so, disable it. Known to cause that problem for many users.

Tools > Addons >> Extensions Do you have the Skype extension for Firefox? If so, disable it. Known to cause that problem for many users.