Thunderbird won't display images containing in collected email
For some time Thunderbird has not been displaying email I finally got an error message:
"This message requires formatting features that your email client does not support. To read today's newsletter, use this link: <>"
Nothing was in the suggested "use this link"
What formatting feature am I missing? How did I lose it? I can I discover it and include it again? Is this a Firefox problem or my Windows 11 problem?
I did remover Firefox and then reinstalled it but that didn't change anything. -- Robert Kastigar 5101 N Central Park Ave Chicago IL 60625 773 588 9634 Kastigar@gmail.com
All Replies (3)
It's not possible to say without seeing the raw source of the message in question, but my best guess is that the message contains incorrectly formatted HTML code. This would be the fault of the sender, not of Thunderbird or Windows.
The problem is with ALL the messages, not just this one. I should have made this a little clearer when I first asked the question. This was the only message that solicited the response that I quoted.
The default setting in Thunderbird is to NOT show external images... for very important reason that it's a security risk. You can override this behavior with the settings found at <Settings | Privacy & Security | Privacy | "Allow remote content in messages">. But if the images are not directly served at the indicated link, or that link is redirected elsewhere or by a script, Thunderbird will not display them.
I think the one message that shows the "message requires formatting features that your email client does not support" is a separate issue, unrelated to the image thing. It probably is actually due to messed up HTML, or perhaps because of the presence of a TNEF attachment, which is an antiquated, proprietary attachment format generated by some Microsoft products. We do see it much anymore, but they may still be floating around somewhere.