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Mail coming to inbox is automatically rerouted to trash folder

nancylynn

My Charter.net mail has suddenly started to come into my inbox and automatically is moved to trash by Thunderbird. I do not have antivirus, i have not changed any settings, it is POP.

My Charter.net mail has suddenly started to come into my inbox and automatically is moved to trash by Thunderbird. I do not have antivirus, i have not changed any settings, it is POP.

All Replies (3)

Are you using any filters?

I'm not using any filters I have made no changes, this just started out of the blue. Thunderbird has issues and I think I am going to have to find another program to handle my e mail. I've had problems for the last few weeks and suddenly they go away when I haven't done anything so it must be a Thunderbird glitch.

Please check Tools > Filters

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