I want support only from a Mozilla-paid agent: Wesites are not displayed completely.
At websites, such as Walmart.com, the Firefox screens displayed often do not show choice buttons presented by the vendor. I am using Linux Mint 21 on a desktop computer. The same sites are shown correctly with all consumer choice buttons displayed on Chromium.
Your help is reliant on volunteers. I do not find that acceptable. Sorry! I'm switching to Chromium.
All Replies (1)
Hi,
You will be excited to find out that Chrome (like any other free product) doesn't offer support by paid agents as well.
If there was an issue with a website like Walmart, it would've been fixed already. So there is most likely something specific happening in your setup.
Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
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