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Deleted trash files reappear in thunderbird

Thunderbird Junk email and spam
Lin replied
marcher4747
marcher4747

I've noticed a problem in which I delete emails in the Trash folder using the Empty Trash command. The folder appears empty for a while, then when I go back later to delete any new files from the Trash folder, many of the emails I've already deleted are present again. Suggestions on how to completely delete emails in the Trash folder would be appreciated.

I've noticed a problem in which I delete emails in the Trash folder using the Empty Trash command. The folder appears empty for a while, then when I go back later to delete any new files from the Trash folder, many of the emails I've already deleted are present again. Suggestions on how to completely delete emails in the Trash folder would be appreciated.

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Lin
Lin
  • Top 10 Contributor

Can I assume this is an IMAP account? What do you see when you view the Trash folder on your email provider's web mail interface? Are the errant messages visible there? If so, delete them there and try syncing Thunderbird again. If the messages reappear locally but not on the server, the local folder index may have become corrupt. This may fix it:

- Right-click on the folder and choose "Properties", then click the Repair button. Then compact the folder and hopefully things will show as expected. If not, let us know and there are some slightly more drastic possibilities.

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