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the last 2-3 weeks I have had a constant message that reads We've detected a problem with your cookie settings

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  • Last reply by Denys

gkoljesar
gkoljesar

I have been using Firefox for many years and I was satisfied with this browser. For the last 2-3 weeks I have had a constant message that reads

We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies.

Adjust your privacy settings

I did everything, I deleted, I enabled cookies, cleared cache, but the next day the same message is repeated again. I'm tired of it because I have to retype my passwords every day and I'm close to permanently using MS Edge which serves me perfectly fine. Please give me the correct instructions on what to do to get Firefox to load my email normally again or I'm really going to quit Firefox forever.

I have been using Firefox for many years and I was satisfied with this browser. For the last 2-3 weeks I have had a constant message that reads We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings I did everything, I deleted, I enabled cookies, cleared cache, but the next day the same message is repeated again. I'm tired of it because I have to retype my passwords every day and I'm close to permanently using MS Edge which serves me perfectly fine. Please give me the correct instructions on what to do to get Firefox to load my email normally again or I'm really going to quit Firefox forever.

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Which website shows you this message?

Meanwhile, here are some standard troubleshooting steps that may resolve the issue. You may have already gone through some of them, but it won't harm to try again:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update!

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