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New Update Issue - Google Sheets Cells Black

  • 2 replies
  • 2 have this problem
  • 94 views
  • Last reply by Brian Eck

Google sheets now gets the black screen issue again in the cells area.

Google sheets now gets the black screen issue again in the cells area.
Attached screenshots

All Replies (2)

Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.

Does it help? Looking forward to your update!

Modified by Denys

I was having this problem as well, but have resolved it.

Things that did not help:

  • Disabling ETP
  • Clearing cache
  • Clearing cookies and data

What did help:

I am using an NVidia GeForce RTX 5070 Ti graphics card with Windows 11 Pro, version 10.0.26200. My drivers version is 591.59, updated 2025-12-18.

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