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Why doesn't Thunderbird get all my mail when i click on the "Get Messages" Cloud icon top left corner under file menu?

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  • Last reply by sfhowes

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Hello,

I just switched to Thunderbird from Outlook and so far it seems nice but one problem when I click on the get messages cloud icon on the top left of the screen I receive no incoming messages. Now if I go to one particular email account (I have 8 email accounts) and right click and left click on get messages, new messages come in.

So my questions is, why doesn't all my mail come in when I click on the get messages icon? Am i misinterpreting this?

Thank you!

Hello, I just switched to Thunderbird from Outlook and so far it seems nice but one problem when I click on the get messages cloud icon on the top left of the screen I receive no incoming messages. Now if I go to one particular email account (I have 8 email accounts) and right click and left click on get messages, new messages come in. So my questions is, why doesn't all my mail come in when I click on the get messages icon? Am i misinterpreting this? Thank you!

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Clicking the icon gets messages for the currently selected account. To get messages for all or specific accounts, right-click the icon.

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