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Get Messages button not working correctly?

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  • Last reply by arlev

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Just installed latest Thunderbird version 128.5.2. Previously using a very old 78.5 version for many years. I now have a row of buttons on the toolbar at the very top. The first button is "Get Messages." When I first open Thunderbird and click that button, nothing happens. If I right click that button I see two options. One is to "Get All New Messages" and the other is the name of my only account. If I click the "Get All New Messages" option, it still does not work. If I click the name of my account, it proceeds to asks for my password and look for new messages. There is also a small button that looks like a cloud with a down arrow below Menu Bar under the word File. That is also used to Get Messages. When I click that button after first opening Thunderbird, it works. It asks for my password and looks for new messages. The odd thing is this. After I get it to work the first time and I type in my password and it look for new messages, then the "Get Messages" button at the top that did not work at first now works. So when first open Thunderbird that button does not work to do the first check for new mail. After using the cloud icon the do the first check when first opening Thunderbird, then the larger button at the top works. Anyone know why it works this way? Thanks, Tim

Just installed latest Thunderbird version 128.5.2. Previously using a very old 78.5 version for many years. I now have a row of buttons on the toolbar at the very top. The first button is "Get Messages." When I first open Thunderbird and click that button, nothing happens. If I right click that button I see two options. One is to "Get All New Messages" and the other is the name of my only account. If I click the "Get All New Messages" option, it still does not work. If I click the name of my account, it proceeds to asks for my password and look for new messages. There is also a small button that looks like a cloud with a down arrow below Menu Bar under the word File. That is also used to Get Messages. When I click that button after first opening Thunderbird, it works. It asks for my password and looks for new messages. The odd thing is this. After I get it to work the first time and I type in my password and it look for new messages, then the "Get Messages" button at the top that did not work at first now works. So when first open Thunderbird that button does not work to do the first check for new mail. After using the cloud icon the do the first check when first opening Thunderbird, then the larger button at the top works. Anyone know why it works this way? Thanks, Tim
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Does Shift+F5 work? Did you do a clean install or try to overwrite the new version?

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