ArcGis either won't load or takes hours
I use Arcgis quite a bit for property info and for the last several months, it either won't fully load or has constant freezes when doing anything. It also freezes other windows I have open and most the time when I shut down those windows and start FireFox again, my home screen (Start Page) won't load? I have to dump history/cookies and sometimes flush dns. I contacted ArcGis and they say it works fine on their end. So I suspect FireFox is the issue.
I downloaded the Opera browser last night and it has no problems with this site. I won't use chrome or edge.
Any help figuring out what's going on? I have changed no settings, no vpn, no private browsing either. It seems with each FireFox update, my issues get worse?
Win 10 on desktop. FF version 145.0.1 the site in question https://experience.arcgis.com/experience/ba70b3d86f5e4bbeb7582591f3dde16a/
Chosen solution
Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
What security software are you running?
Are you running pro version of Windows? If so, you should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/
Site load in under a 1 sec for me. see screenshot
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Chosen Solution
Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
What security software are you running?
Are you running pro version of Windows? If so, you should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/
Site load in under a 1 sec for me. see screenshot
Modified by jonzn4SUSE
Thanks jonzn4SUSE ! It was malwarebytes causing the problem. I have used it and ArcGis for years with no issues so they must have changed something. But its still odd because if I go to Arcgis then turn malwarebytes off, I still have the same issue. If I turn malwarebytes off before I go to ArcGis, the issue is gone.
I thought it was FF because after the last update (where the settings page changed) things went strange. If I clear browsing history, it sits on "calculating data and cache size" forever and does nothing. The other half of the time it says it cleared but didn't.
Also, I never got an email saying anyone replied to this thread either?
Thanks again
Modified by Nightowl
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