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Gmail and Thunderbird

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  • Last reply by Ed

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Hi guys, having some issues adding gmail addresses to thunderbir. get to pop up window to allow and after that I get the message Unable to login. Probably wrong configuration,username or password

Any ideas? Snips attached

Hi guys, having some issues adding gmail addresses to thunderbir. get to pop up window to allow and after that I get the message Unable to login. Probably wrong configuration,username or password Any ideas? Snips attached
Attached screenshots

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See if you've done the setup correctly. Also try creating the accounts the old way:

- go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'

- go to TB menu > New Account > Email

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