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2FA disabled but I still need to get an e-mail code to login to account with my browser

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  • Last reply by Paul

Cynyster
Cynyster
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This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code.

And I have 2FA disabled, but I still have to go through the 2FA process.

How do I effectively TURN THIS OFF.

(I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar)

I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers.

Thanks in advanced

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code. And I have 2FA disabled, but I still have to go through the 2FA process. How do I effectively TURN THIS OFF. (I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar) I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers. Thanks in advanced

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Paul
Paul
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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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