Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DRAFT saving

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by Toad-Hall

studio104
studio104
more options

Hi

One of our collaborator si using Thunderbird for mailing, and the automatical saving of the draft messages doesn't work. How can we fix this ?

Best regards, Yann

Hi One of our collaborator si using Thunderbird for mailing, and the automatical saving of the draft messages doesn't work. How can we fix this ? Best regards, Yann
Attached screenshots

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Assuming they are using an imap account: Check Account Settings and use the following:

  • Account Settings > Copies & Folders
  • Drafts and Templates
  • Select 'Other' and select the correct Drafts folder on mail account name

Another possibility: If user has an Anti-Virus which scans any file opened or scans outgoing mail then the AV may be taking control temporarilly so causing a file access issue.

Advice: Access Anti-Virus and set up an exception to scanning: the Thunderbird profile folder (thus any file it contains)

Also check to see if outgoing mail is auto being scanned by Anti-Virus and switch it off. This would

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.