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Saving attachments

  • 4 replies
  • 7 have this problem
  • 155 views
  • Last reply by damurrs

Ricki
Ricki

"save all" to save attachments stopped working. I tried selecting all and Control C to copy them, and that did not work either. Often need to save multiple attachments since I work from home.

"save all" to save attachments stopped working. I tried selecting all and Control C to copy them, and that did not work either. Often need to save multiple attachments since I work from home.

All Replies (4)

Lin
Lin

Are you saying this doesn't work (see image)?

I would try going to Tools | Settings | General | Files & Attachments

and change the "Save files to" and "Always ask me where to save files" settings to something else. Restart Thunderbird and change those setting back to what you prefer. Might reset things.

Kamlesh Barot
Kamlesh Barot

Same thing has started for me also. All attachments used to save on a folder when it was detached before. Without any changes done, just on updating the Thunderbird software, the attachments now detach and delete from the email, but when I check the same folder there is no file detached and saved there, while the file gets deleted from the email and lost forever.

Have put this on many forums as well as bugs but no respite, please help Mozilla, FIrefox and Thunderbird team.

Agent virtuel
Agent virtuel
  • Top 25 Contributor

Hello

Download all attachments function not working? https://support.mozilla.org/en-US/questions/1533362 https://bugzilla.mozilla.org/show_bug.cgi?id=1988429

damurrs
damurrs

To all Thunderbird 64 bit Windows users:

I have the same issue with Thunderbird 64. Thunderbird 64 bit went through the process to save pdf attachments but the pdfs were not saved.

I reverted back to Thunderbird 32 bit and voila- problem disappeared.

Attached is an image of the version that works.