Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A Plague of Pop-ups asking me to renew my (non-existent) Norton subscription

  • 1 reply
  • 5 have this problem
  • 152 views
  • Last reply by Mark

more options

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Chosen solution

Just to confirm, your notifications list does not have the website? (Settings -> Privacy and Security -> Notifications). Also check "Block new requests asking to allow notifications".

If the pop-ups still ocurr, try opening Firefox in Troubleshoot Mode. If they stop, it is likely one of your extensions that is causing the pop-ups. Remove and Report it.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Just to confirm, your notifications list does not have the website? (Settings -> Privacy and Security -> Notifications). Also check "Block new requests asking to allow notifications".

If the pop-ups still ocurr, try opening Firefox in Troubleshoot Mode. If they stop, it is likely one of your extensions that is causing the pop-ups. Remove and Report it.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.