Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Renewed Norton 360 today and my Norton toolbar is now not working, in Extensions in says it's incompatable but it worked yesterday

Firefox
hoarsefly replied 14 years ago
hoarsefly
hoarsefly

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

All Replies (2)

cor-el
cor-el
  • Moderator

Did you try to do an update check for a compatibility update?

hoarsefly
hoarsefly Question owner

Hi cor-el, yes did that but it didn't work. I've just found the answer here though

http://example.com https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&product=home&pvid=f-home&version=1&lg=english&ct=us