Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sound for Incoming Mail

  • 3 replies
  • 5 have this problem
  • 9 views
  • Last reply by rush2xlnc

more options

Not a huge problem, but VERY FRUSTRATING! After years of reliable performance, my personalized incoming mail notification sound (wav format) suddenly stopped playing. The 'test' function in settings works fine, but NOTHING happens when actually downloading messages. I've tried EVERY possible FIX, but NO LUCK. Any suggestions? Thanks

Not a huge problem, but VERY FRUSTRATING! After years of reliable performance, my personalized incoming mail notification sound (wav format) suddenly stopped playing. The 'test' function in settings works fine, but NOTHING happens when actually downloading messages. I've tried EVERY possible FIX, but NO LUCK. Any suggestions? Thanks

All Replies (3)

more options

have you tried one of the default sounds?

I just downloaded this file https://free-loops.com/3256-youve-got-mail.html set it to be used for getting mail and clicked play. Does either of your file, or the one at the link, work when you click play in settings?

I am just trying to narrow down the possibilities here.

Helpful?

more options

Thanks for your response. Yes, I've tried the default sound, as well as .wav files from my own collection. For years, ANY SOUND I selected would reliably play with incoming mail. Suddenly, NOTHING will play when new mail arrives. However, the 'test' function in settings works fine.

Helpful?

more options

I even uninstalled Thunderbird - and reinstalled it. Amazingly, that made no difference!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.