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Issue Adding DNS Email to Thunderbird

aki ishii

I’m having trouble adding my DNS email address to Thunderbird. My username and password are correct, but I received an error message. Please see the attached screenshot. Could you please advise me on how to resolve this issue?

I’m having trouble adding my DNS email address to Thunderbird. My username and password are correct, but I received an error message. Please see the attached screenshot. Could you please advise me on how to resolve this issue?
Attached screenshots

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It may help to post screenshots of your incoming and outgoing server settings panes.