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Emails are landing in spam

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  • Last reply by david

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contact s
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We use Thunderbird for our domain successknocks.com. All the emails we send are landing in spam, even test emails are also landing in spam.

When we contacted the Google support team, they asked us to contact Thunderbird to know the IP address of Thunderbird which the successknocks.com domain is using.

Can you please help us with the IP address which we add into in our SPF records?

We use Thunderbird for our domain successknocks.com. All the emails we send are landing in spam, even test emails are also landing in spam. When we contacted the Google support team, they asked us to contact Thunderbird to know the IP address of Thunderbird which the successknocks.com domain is using. Can you please help us with the IP address which we add into in our SPF records?

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david
david
  • Top 10 Contributor
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There may be a misunderstanding here. Thunderbird relies on normal internet process for IP addresses. I just checked at domaintools.com and it indicated your IP address is 147.79.120.148 - that is not specific to thunderbird; it is the IP address of successknocks.com. You appear to be on a shared server with 1,200+ other users. Your email host may be able to assist with the SPF records.

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