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Can't receive or send e-mails

cjbbrussels1
cjbbrussels1

Since Thursday last week, I've not been able to receive or send e-mails.

I constantly receive the error asking for my password. It's the same for my hotmail account and my two gmail accounts.

Please help.

Carol

Since Thursday last week, I've not been able to receive or send e-mails. I constantly receive the error asking for my password. It's the same for my hotmail account and my two gmail accounts. Please help. Carol
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Chosen solution

Thank you so much. I am receiving e-mails and I just sent one.

What a mess it was.

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All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor

The error indicates the authentication method on the account is 'normal password'. It must be OAuth2 for gmail and hotmail accounts, for the incoming and outgoing.

cjbbrussels1
cjbbrussels1 Question owner

Thank you.

Where do I change that?

sfhowes
sfhowes
  • Top 25 Contributor

Account Settings, Server Settings, for the incoming, and Outgoing Server (SMTP), bottom of Account Settings left pane.

cjbbrussels1
cjbbrussels1 Question owner

Chosen Solution

Thank you so much. I am receiving e-mails and I just sent one.

What a mess it was.