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Thunderbird not getting new emails

  • 2 replies
  • 0 have this problem
  • 26 views
  • Last reply by Wayne Mery

jds4u
jds4u
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My Thunderbird(TB) gets mail from Hotmail, my own domain, and gmail. My TB has stopped retrieving new mail since 05.12.2025. I can send mail but not receive mail. ALL settings are correct. I can go to the original sites individually and all the mail is there. Obviously I can send and receive mail on those sites, but TB will only send mail not receive it. The only thing I have not done is uninstall/reinstall.

Does anyone have any suggestions?

My Thunderbird(TB) gets mail from Hotmail, my own domain, and gmail. My TB has stopped retrieving new mail since 05.12.2025. I can send mail but not receive mail. ALL settings are correct. I can go to the original sites individually and all the mail is there. Obviously I can send and receive mail on those sites, but TB will only send mail not receive it. The only thing I have not done is uninstall/reinstall. Does anyone have any suggestions?

All Replies (2)

david
david
  • Top 10 Contributor
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Are you receiving any error messages? If so, please post full text of them

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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continued in https://support.mozilla.org/en-US/questions/1513286