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Lost bookmarks after windows resest

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  • Last reply by markwarner22
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I reset my PC and had to download and reinstall Firefox. When I signed in, my bookmarks were gone. is there a way to retrieve them?

I reset my PC and had to download and reinstall Firefox. When I signed in, my bookmarks were gone. is there a way to retrieve them?

All Replies (1)

If you reset the PC everything is gone and there is nothing more any users can do to help. Sync isn't a backup system and when you sync with the new Firefox it replaced any prior data on there. If you wanted your data your should've followed the Firefox FAQ how to backup your profile, data, login to import them back but since you didn't do that everything is gone.