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mail stopped coming in

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  • 2 have this problem
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  • Last reply by DavidGG

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My mail stopped downloading Feb. 19 at 8:02 am. I use Bell and Mozilla Thunderbird with Windoes 11. Note that my wife also has Bell but Bell email and the messages download no problem. We both have the same email address, namely spaull@bell.net.

My mail stopped downloading Feb. 19 at 8:02 am. I use Bell and Mozilla Thunderbird with Windoes 11. Note that my wife also has Bell but Bell email and the messages download no problem. We both have the same email address, namely spaull@bell.net.

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How is the mail account set up for each of you (POP, IMAP)? Have you checked (e.g. using webmail) whether the messages you don't get are on the server? Do you get any error message?