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I cannot see any folders

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by Mapenzi

mickoconor
mickoconor
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I cannot see any folders, and consequently any e-mails, in any of my email accounts. All I get when I log in are the mail accounts that I have. If I try to open a sub folder in that account, e.g. Inbox, I am told that it already exists. I cannot expand the account to view the emails that I have.

How to fix this issue.

P.S. it is no good sending me an e-mail as I won't be able to see it. You can try an alternate email mick.esdivers@gmail.com

I cannot see any folders, and consequently any e-mails, in any of my email accounts. All I get when I log in are the mail accounts that I have. If I try to open a sub folder in that account, e.g. Inbox, I am told that it already exists. I cannot expand the account to view the emails that I have. How to fix this issue. P.S. it is no good sending me an e-mail as I won't be able to see it. You can try an alternate email mick.esdivers@gmail.com

All Replies (1)

Mapenzi
Mapenzi
  • Top 25 Contributor
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It's difficult to imagine what you are describing in your messages. Can I show us a screen shot of your Thunderbird main window such as it appears when you launch TB