Thunderbird 128.5.2esr (Ubuntu 24.04) hangs after a few minutes completely
Hello,
I use Thunderbird 128.5.2esr with xubuntu 24.04.
All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.
Already testet (with no success):
- Troubleshooting Mode with deactivated Addons
- Disabled Global Indexing (with deleting global-messages-db.sqlite file)
- Waiting for 20min (in case thread/process is running a long time)
- Reboot OS
I have no idea what the issue is. Does anyone have ideas? Thx, Hugo
Chosen solution
I think all the uninstall, reinstall with snap, uninstall snap and so on had nothing to do with the problem. Moving the thunderbird-profile from veracrypt to just /home/.../.thunderbird/xyz did it
Read this answer in context 👍 0All Replies (6)
installed through what method?
Installed through apt (not snap).
But I could "solve" it:
- Uninstall thunderbird
- Install thunderbird through snap
- Ran into error that thunderbird process is already running (but there is none). This is a known problem, because my thunderbird-profile was on an encrypted veracrypt container and snap cannot access non-home files
- moved thunderbird-profile to /home/.thunderbird/xyz
- reinstalled thunderbird through apt (removed snap version)
Thunderbird runs normally
So reinstalling using the same method helped?
FWIW https://bugzilla.mozilla.org/show_bug.cgi?id=1864589 - Severe slowdowns and blocking of the O.S. when using veracrypt 1.26.7
Modified by Wayne Mery
Chosen Solution
I think all the uninstall, reinstall with snap, uninstall snap and so on had nothing to do with the problem. Moving the thunderbird-profile from veracrypt to just /home/.../.thunderbird/xyz did it
> Moving the thunderbird-profile from veracrypt to just /home/.../.thunderbird/xyz did it
Excellent. That fits then with the bug report I cited.
What do you mean with "moved thunderbird-profile to /home/.thunderbird/xyz"?
Where is the thunderbird-profile? Is it a file? Or a directory? Moreover, there is no .thunderbird in the $HOME directory. Please, try to be more explicit: I use a snap version under Ubuntu. Thanks in advance.