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Deleting an email account

  • 3 replies
  • 8 have this problem
  • 248 views
  • Last reply by david

croxford.st.ewe
croxford.st.ewe

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlighted so I can do delete. What am I doing wrong? Colin

I am trying to delete an old email account that is no longer active or used. I have gone to settings and account actions. I can see delete account but it is not highlighted so I can do delete. What am I doing wrong? Colin

All Replies (3)

david
david
  • Top 10 Contributor

These steps usually work: - click 'account settings' - highlight the account to be removed - click the 'account actions' menu slightly below and select to remove account

croxford.st.ewe
croxford.st.ewe Question owner

Thanks for your help. I have tried what you suggest. My problem is the words delete account are not highlighted so I can't click on them. I don't know how to make the words "delete account" highlighted so I can click on them.

david
david
  • Top 10 Contributor

Check that it is not the default account.