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I get an error when I try to compact the Trash (after deleting emails)

  • 4 replies
  • 7 have this problem
  • 27 views
  • Last reply by soskathy

Brad Young
Brad Young

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad
Attached screenshots

Chosen solution

I've the same problem. Testing the situation I dicovered that the message appear only if the folder is absolutely empty. If you have at leat 1 message deleted in the folder the operation succeded

I'm on Win 11 Thunderbird 128.5.1esr

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All Replies (4)

Brad Young
Brad Young Question owner

Just an FYI - I am on a Windows 11 PC and have a Gmail account

Gianvittorio Negri
Gianvittorio Negri

Chosen Solution

I've the same problem. Testing the situation I dicovered that the message appear only if the folder is absolutely empty. If you have at leat 1 message deleted in the folder the operation succeded

I'm on Win 11 Thunderbird 128.5.1esr

Modified by Gianvittorio Negri

Brad Young
Brad Young Question owner

Gianvittorio Negri,

Thank you, that was the solution - greatly appreciated. Brad

soskathy
soskathy

I have the same issue. I have Comcast email and Win 10 Pro operating system. The above solution does NOT work for me. I do manipulate the erroring folder which generally has many entries in it and it goes away for that folder and moves to a new one. I am on my 5th folder now and getting frustrated!

Any ideas? I am grateful for suggestions!