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Setting up Thunderbird on a new computer

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  • Last reply by Matt

gratica
gratica
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I am unable to complete the setup of Thunderbird on new computer. I keep getting yellow box which states the Username and password do not match. I know they do since I updated my password and I am able to log in on the web with no problem. Anyone know what the problems is. Thunderbird states their setups are easy to use but they do not work. I use att.yahoo for my email.

I am unable to complete the setup of Thunderbird on new computer. I keep getting yellow box which states the Username and password do not match. I know they do since I updated my password and I am able to log in on the web with no problem. Anyone know what the problems is. Thunderbird states their setups are easy to use but they do not work. I use att.yahoo for my email.

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sfhowes
sfhowes
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AT&T accounts require a secure mail key in place of the account password for apps like TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

gratica
gratica Question owner
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Problem has not been resolved. When I go to settings-privacy & security- saved passwords. Nothing has been saved and there is no way to edit or enter the new secure mail key.

Matt
Matt
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Have you obtained the secure mail key from the ATT web site and entered it instead of your password when requested?