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I can't remove the fake "your computer is locked up" message, despite following advice.

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  • Last reply by cor-el

Anthony Thompson
Anthony Thompson
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I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

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cor-el
cor-el
  • Moderator
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You can do a malware scan, just to be sure.

You can check that those pages aren't set as multiple homepages.

You can check the homepage setting in "Settings -> Home".

Firefox supports multiple homepages separated by '|' (pipe) symbols.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox