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Update failed. Download the latest version.

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I am running 115.4.1 (64-bit). I noticed fairly recently that my main gmail account is not downloading the latest emails. I went to "Help", "About Thunderbird" and got the following error:

Update failed. Updates available at https://www.thunderbird.net/

I'm including a screen capture of the error.

Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that?

Thanks for any help.

I am running 115.4.1 (64-bit). I noticed fairly recently that my main gmail account is not downloading the latest emails. I went to "Help", "About Thunderbird" and got the following error: ''Update failed. Updates available at https://www.thunderbird.net/'' I'm including a screen capture of the error. Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that? Thanks for any help.
Attached screenshots

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Sewlady said

Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that?

Yes